How to Initiate Email Archiving on Office 365 Exchange Online
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Introduction
Email archiving is a crucial feature provided by Office 365 Exchange Online, allowing users to store and manage their emails efficiently. However, after enabling Exchange Online Archiving for a user, it may take some time for the archiving process to commence. In this helpdesk article, we will guide you through the steps to force Exchange Online Archiving to start immediately on Office 365.
PrerequisiSome readersVerify the IRM for Exchange Online
Articles on: Exchange
Connect to Office 365 Exchange via PowerShell.
Run the Get-IRMConfiguration.aspx) command to view your Exchange Online configuration for the protection service.
From the output, locate the AzureRMSLicensingEnabled value:
If AzureRMSLicensingEnabled is set to True, Exchange Online is already enabled for the Azure Rights Management service.
If AzureRMSLicensingEnabled is set False, run the follow command to enSome readersExchange Admin Side Guide
Articles on: Exchange
Microsoft Exchange
Steps to follow:
1. Assign Exchange Licenses to Users.
Article Link: https://docs.microsoft.com/en-us/microsoft-365/admin/manage/assign-licenses-to-users?view=o365-worldwide
Video Link: https://www.microsoft.com/en-us/videoplayer/embed/RE1FOfN?autoplay=false (https://www.microsoft.coFew readersTroubleShoot Outlook Web Access Server Config
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Time to Execute: 30m
Run “get-officewebappfarm” find that machine is a part of Office Online Server or not.
If not reconfigure the farm from scratch.
Then integrate the same with Mailbox server on organization level by running command “Set-MailboxServer MBX -WacDiscoveryEndpoint https://oos.contoso.com/hosting/discovery”
Run “Restart-WebAppPool MsExchangeOwaAppPool”
Run “Set-OrganizationConfFew readersHow to Convert user mailbox into Shared mailbox from Exchange admin center
Articles on: Exchange
Time to execute: 15 Minutes
Login to the Office365 portal here portal.office.com and click on Admin:
Click on Admin centers then on Exchange:
Now click on Recipients and select desired User and the click on Convert on right side:
Now click on Yes to confirm the conversion: (https://storage.crispFew readersCreate Shared Mailbox
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Create Shared Mailbox
Time to Execute:15m
In the Office 365 admin center, go to Groups > Shared Mailbox Add a mailbox
On the Add a mailbox page, enter a name for the shared mailbox. Then the wizard chooses the email address, but you can edit it. (data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAmYAAADFew readers**Email Not Being Recieved**
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Email Not Being Recieved
To resolve this behavior, create a new Send/Receive group in Outlook:
In the Send and Recieve section, click Send/Recieve Groups.
Under Define Groups, click the Group, and then click Copy.
Under Send/Receive Group Name, type the new group name, and then click OK.Few readersHow to Create a Link to Your Outlook Calendar for Email Signatures
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How to Create a Link to Your Outlook Calendar for Email Signatures
Step 1) Log in to Office.com, and open Outlook as shown below:
Step 2) After you are in Outlook, click the gear icon in the upper right of the page. Scroll all the way to the bottom where it says “View all Outlook seFew readersHow to troubleshoot Email Delivery Failure Outbound
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Let take an example here of the id dmaxwell@xyz.com sends an email to areynolds@xyz.com
But the sender is unable to send the mail.
The following will be the troubleshooting steps.
Check the recipient address to which the mail is supposed to be sent is correct.
Check the sender has properly setup the proxy addresses for email alias.
(https://storage.crFew readersHow to troubleshoot sending email to distribution lists issues in hybrid setup
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MS support engineer gave this resolution.
(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAX0AAADQCAYAAADrjLHVAAAgAElEQVR4Ae19Tasty5Fdz/sPtH+AwR40PWmD8cjQPWzsoec9uCOPNXxnLjTf3F+gud49YAkjiUYIt5CPhQctIyFBY/m+RgLRoBa2sWCbiMyIWBH5cWqfXVVn711x4b3KrMyMjxWRq7Jqn8r6o3P+SwQSgUQgETgMAn90GE/T0UQgEUgEEoFzkn4mQSKQCCQCB0IgSf9AwU5XE4FEIBFI0s8cSAQSgUTgQAgk6R8o2Onqdgj8yT/75+f/8rf/dTsFKTkRWAmBJP2VgEwxx0aASP8v/uLfJfEfOw3uwvsk/bsIUxp56wgQ6dO/JP5bj1Tal6Few readersTroubleShoot Exchange Address Book not updating
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Check through Exchange PowerShell test if OAB get passed.
If passed force update OAB.
Wait for 24 hours to let the Outlook client fetch the latest OAB.
Updated on: 31/01/2023Few readersTrouble Shooting Exchange Auto Discover Issue
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1. Get the mailbox enabled user creds.
2. Use Test-OutlookWebServices command in exchange powershell to test the service yourself.
3. Check if the Internal Uri is defined for Auto Discover and the Default Web Sites URL’s are null for it.
4. Define OAB either via GUI or powershell.
5. Restart the IIS service and let the change to be replicated.
Updated on: 31/01/2023Few readersHow to assign Hosted Voice mail policy in Lync
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Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2013, and then click Lync Server Management Shell.
Run the following command to assign hosted voice mail policy.
Grant-cshostedvoicemailpolicy –identity “” –policyname
In the above command to whom (user) you want to assign the policy its name comes in the commas of identity like in the above coFew readersHow to troubleshoot Email Delivery Failure Inbound
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Let's take an example here of the id areynolds@xyz.com sends an email to dmaxwell@xyz.com
But the mail is not received by the recipient.
The following will be the trouble shooting steps.
Check that the user is enabled for Exchange properly and assigned the required product licenses.
(https://storage.crisp.chat/users/helpdesk/website/d84c1eb89e3d5000/1f44a3b5Few readersConvert a User Mailbox to a Shared Mailbox
Articles on: Exchange
Convert a User Mailbox to a Shared Mailbox
Go to the Office 365 Admin Center.
On the Active users page, select the user whose mailbox you want to convert.
On the user's page, expand Mail Settings and click Convert to shared mailbox. You won't see this option if the user doesn't have an Office 365 license assigned to them. Go assign them a license then come back to this step.
Click Convert to complete theFew readersAll Mobile Replies are saved in Drafts in PC Outlook
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Time to Execute:15m
In Outlook, click File, then select Options
On the left of the Outlook Options window, click Mail
Under Save Messages, ensure that Save copies of messages in the Sent Items folder is checked, then click OK
Kindly check if any inbox rule in the client has been created. Else kindly re-configure the profile on mobile app and share the behavior.
Updated on: 31/01/2023Few readers
