Articles on: Exchange

How to Convert user mailbox into Shared mailbox from Exchange admin center

Articles on: Exchange

Time to execute: 15 Minutes

Login to the Office365 portal here portal.office.com and click on Admin:

Click on Admin centers then on Exchange:

Now click on Recipients and select desired User and the click on Convert on right side:![](https://storage.crisp.chat/users/helpdesk/website/5a217da591d62400/01255661-c842-419b-a0da-267345_6fw5c1.png)

Now click on Yes to confirm the conversion:![](https://storage.crisp.chat/users/helpdesk/website/73e810d4ec161000/eccf4142-60ed-48ba-b164-a5b2ea_1jd6e3f.png)

Updated on: 31/01/2023

Updated on: 01/07/2024

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