**Email Not Being Recieved**
Articles on: Exchange
To resolve this behavior, create a new Send/Receive group in Outlook:
In the Send and Recieve section, click Send/Recieve Groups.
Under Define Groups, click the Group, and then click Copy.
Under Send/Receive Group Name, type the new group name, and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and
When Outlook is Offline, click to clear the check box for
Include this group in Send/Receive** (F9).
Under Send/Receive Group Name, type the new group name, and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and
When Outlook is Offline, click to clear the check box for
Include this group in Send/Receive** (F9).![](https://storage.crisp.chat/users/helpdesk/website/7e517693256efc00/7660d477-4449-45c0-8c38-44d9e2_rf7gts.png
Click Close.
Quit Outlook, and then restart Outlook.
Updated on: 31/01/2023
Updated on: 01/07/2024
Thank you!