Question 1

How to Migrate Google Workspace (GMail) to Microsoft 365

Accepted Answer

How to Migrate Google Workspace (GMail) to Microsoft 365

Start a Google Workspace migration batch with the new Exchange admin center (New EAC)

Important:

Microsoft's data migration tool is currently unaware of tools enforcing messaging records management (MRM) or archival policies. Because of this, any messages that are deleted or moved to archive by these policies will result in the migration process flagging these items as "missing". The result is perceived data loss rather than actual data loss, which makes it much harder to identify actual data loss during any content verification checks.

Therefore, Microsoft strongly recommends disabling all MRM and archival policies before attempting any data migration to mailboxes.

In the new Exchange Admin center at https://admin.exchange.microsoft.com/#/, go to Migration and then click Add migration batch.
The migration batch wizard opens. On the first page, configure the following settings:

o Give migration batch a unique name: Enter a unique name.

o Select the mailbox migration path: Verify that Migration to Exchange Online is selected.

When you're finished, click Next.

On the Select the migration type page, select Google Workspace (Gmail) migration, and then click Next

![](https://storage.crisp.chat/users/helpdesk/website/f8fd16904ccf4000/8b3108c8-a072-4abb-9b60-6cac86_zi44

Question 2

TroubleShoot Password sync Warning Office 365

Accepted Answer

Articles on: Microsoft 365 Tenant

1. Login to concerned on-premise AD.
2. Open Azure AD Sync Services app.![](data:image/png;base64,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

Question 3

How to Add or Edit custom DNS records in Office 365

Accepted Answer

Articles on: Microsoft 365 Tenant

Time to Execute: 30m

Sign in to Office 365 with your work or school account.
Choose Setup > Domains.
On the Manage domains page, select a domain, and then choose Manage DNS.
Under DNS records, choose New.
Choose the type of DNS record that you want to add, and then, on the Add a DNS record page, type the information for the new record.
Choose Save.

Reference Link

https://support.office.com/en-us/article/add-or-edit-custom-dns-records-in-office-365-f6f1c9c9-b932-4e93-b896-b1b4ab73e611

Updated on: 31/01/2023

Question 4

Microsoft 365 Admin Side Guide

Accepted Answer

Articles on: Microsoft 365 Tenant

Admin Guide

Steps to follow:

1. Create Users in Office 365 Admin Center and Assign respective Licenses.

Article Link: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/add-users?view=o365-worldwide

Video Link: https://www.microsoft.com/en-us/videoplayer/embed/RE1FOfN?autoplay=false

2. In case the password reset request is initiated for the Admin.

Article Link: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/reset-passwords?view=o365-worldwide

Video Link: https://www.microsoft.com/en-us/videoplayer/embed/RE1FVVP

3. To opt the option for the user to reset its own password.

Article Link: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/let-users-reset-passwords?view=o365-worldwide

Video Link: https://www.microsoft.com/en-us/videoplayer/embed/RE3AY8S

Updated on: 31/01/2023

Question 5

How to Change your Microsoft 365 Password

Accepted Answer

Articles on: Microsoft 365

To change your Microsoft 365 password, follow these steps:

Go to the Microsoft 365 login page (www.office.com) and enter your email address and password.

Once you are logged in, click on your profile picture in the top right corner of the screen.

In the drop-down menu, click on "My account".

On the "My account" page, click on the "Security & privacy" tab.

Under the "Security & privacy" tab, click on the "Change my password" option.

Follow the prompts to enter your current password and then your new password.

Click "Save" to update your password.

It's important to choose a strong, unique password and to change it regularly to protect your account from unauthorized access.

Updated on: 09/02/2023

Question 6

Why SSPR runs without licenses

Accepted Answer

Articles on: Security

We have some confusing data on how licensing for users in an on-prem AD may affect SSPR and password writeback on Azure AD.

MS documentation does not spell it out well, but it suggests that to use the feature users need to licensed. But in practice, both in our own test environments and in customer environments, we have worked with in the wild we have found that only one of the Global admins for the account will need to licensed.

Updated on: 31/01/2023

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