How to Remotely Access a Device Using Intune

Articles on: Intune

• In the Azure portal, select All Services, and search for Microsoft Intune.

• In Microsoft Intune, select Devices, and then select All devices.

• From the list, select the device that you want to remotely administer. In the device Overview, select New Remote Assistance Session.

• After Intune connects to the TeamViewer service, you'll see some information about the device. Connect to start the remote session.

When you start a remote session, an end user sees a notification flag on the Company Portal app icon on their device. A notification also displays when the app opens. The user can then accept the remote assistance request.

Updated on: 31/01/2023

Updated on: 01/07/2024