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# How to Remotely Access a Device Using Intune

Articles on: [Intune](/en/category/intune-11don7f/)

*   In the Azure portal, select All Services, and search for Microsoft Intune.
  
*   In Microsoft Intune, select Devices, and then select All devices.![](https://storage.crisp.chat/users/helpdesk/website/f943944dbf0ab800/54a5a94e-c9fe-4667-8dc8-492aad_d8s9z8.png)
  
*   From the list, select the device that you want to remotely administer. In the device Overview, select New Remote Assistance Session.![](https://storage.crisp.chat/users/helpdesk/website/4f0fd3f776578800/6bd68074-00b1-4cb0-b24b-d3944f_1adw5gi.png)
  
*   After Intune connects to the TeamViewer service, you'll see some information about the device. Connect to start the remote session.
  
  
![](https://storage.crisp.chat/users/helpdesk/website/75ae0070de622000/a89d1ad0-78dc-4250-aeb3-e36332_cm7era.png)  
  
When you start a remote session, an end user sees a notification flag on the Company Portal app icon on their device. A notification also displays when the app opens. The user can then accept the remote assistance request.

Updated on: 31/01/2023